Shipments
1. Object
These Terms and Conditions govern the shipping and delivery of vacuum-packed meat products purchased through www.elrebostdelnord.com, property of’El Rebost del Nord, NRT F308823Z.
2. Order Conditions and Acceptance
- All orders are placed exclusively through the website.
- The order is confirmed by email.
- We reserve the right to refuse orders for logistical reasons, product availability, or applicable regulations.
3. Packaging and preservation
- All meat products are shipped vacuum-packed to ensure their freshness and food safety.
- Shipments are made in insulated packaging with appropriate refrigerants to maintain the cold chain during transport.
- It is recommended to consume the products according to the storage instructions on the label.
4. Delivery Times
- Shipments are made to the address provided by the customer within the timeframe specified at the time of purchase.
- Delivery times may vary depending on product availability and the recipient's location.
5. Transport and Responsibility
- The responsibility for transport lies with El Rebost del Nord until delivery to the recipient.
- It is recommended to inspect the package upon receipt. Any issues (damaged or broken product) must be reported immediately to customer service, preferably within 24 hours of receipt.
6. Returns and Claims
- Due to the nature of vacuum-packed meat products, returns or exchanges are not accepted once shipped, except in cases of defects, packaging damage, or incorrect shipment.
- In case of an incident, the client must contact [Contact email] Provide photographs and details of the affected product. A replacement or refund will be issued as appropriate.
7. Shipping costs
- Shipping costs are automatically calculated at checkout based on the delivery address and the package's weight/volume.
- For international orders, additional taxes or duties may apply according to the legislation of the destination country.
8. Applicable Law and Jurisdiction
- These terms are governed by Andorran law.
- Any dispute will be resolved in the competent courts of Andorra.
- Cancel orders for logistical reasons, product availability, or applicable regulations.
3. Packaging and preservation
- All meat products are shipped vacuum-packed to ensure their freshness and food safety.
- Shipments are made in insulated packaging with appropriate refrigerants to maintain the cold chain during transport.
- It is recommended to consume the products according to the storage instructions on the label.
4. Delivery Times
- Shipments are made to the address provided by the customer within the timeframe specified at the time of purchase.
- Delivery times may vary depending on product availability and the recipient's location.
5. Transport and Responsibility
- The responsibility for transport lies with El Rebost del Nord until delivery to the recipient.
- It is recommended to inspect the package upon receipt. Any issues (damaged or broken product) must be reported immediately to customer service, preferably within 24 hours of receipt.
6. Returns and Claims
- Due to the nature of vacuum-packed meat products, returns or exchanges are not accepted once shipped, except in cases of defects, packaging damage, or incorrect shipment.
- In case of an incident, the client must contact [Contact email] Provide photographs and details of the affected product. A replacement or refund will be issued as appropriate.
7. Shipping costs
- Shipping costs are automatically calculated at checkout based on the delivery address and the package's weight/volume.
8. Applicable Law and Jurisdiction
- These terms are governed by Andorran law.
- Any dispute will be resolved in the competent courts of Andorra.